Support & Service
* Refund Policy
Return & Refund Policy
If you purchased a product from the jinyouheng official store, you may request a return or refund.
If you purchased a jinyouheng product from other suppliers and resellers, you may not request return or refund from us as our suppliers and resellers may
have their own policies regarding refund and return. Please contact them for further information.
30-day No Reason to Return
Within 30 days of your purchase, if you are unsatisfied with your purchase (including but not limited to “don’t want”, ”don’t meet your needs”, or “don’t like” ),
you may return the purchased items and accessories complete, unused, and in their original packing.
Before returning the product, please send a picture of the packaged product and shipping script to our customer service.
You will be responsible to pay for the return shipping costs.
Refund will be processed within 14 business days after the product is returned to FlashFish warehouse.
NOTE: For products that have been used, we reserve the right to refuse the return.
* Warranty Policy & After-Sales Service
Warranty Extension:
1 YEAR + 1~2 YEAR (New items from this site)
